We have set up a pressflip account on getsatisfaction to deal with customer issues. If you have a question or a problem with your pressflip account please click the Help link in the upper right to get started.
The first thing you’ll see is a search box to search previously answered issues. Beneath that is a list of recent topics that might answer your question.
To access our page on getsatisfaction directly click here.
Pressflip has been launched for a couple of weeks now, and we’ve heard a lot of feedback about it. One of the most common questions is “why do I need to give you my e-mail address?”
Well, you don’t anymore.
Anyone can come to pressflip.com and create an interest to follow a story or topic that they want to see new developments in, no account required. Just type in your search, and hit “Save” at the top of the results page, and you’re good to go.
However, if your browser cookies disappear, so will your interest. You can keep an account permanently by registering.
If you want to kick the tires, here are a couple of topics people are following with pressflip:
You can refine a pressflip query by using quotes to identify a phrase or an exclusion to tell us what to avoid.
For example, to get news on Microsoft that excludes Yahoo you’d type:
microsoft -yahoo
We listened to your feedback on our search feature and have rolled out a new deployment that is more aligned with user expectations. The consistent thread in all the feedback we recieved was in favor of reverse chronological results.
Check it out and send feedback to: help@pressflip.com
We want it.
Send questions/comments/concerns to help@pressflip.com
We are actively listening to feedback and since the initial launch yesterday afternoon we have already made 10 re-deployments addressing user issues.
We iterate quickly and will be getting to some new features shortly.
In the meantime we’re monitoring the pressflip twitter and friendfeed accounts for issues.
We’re proud to announce the launch of pressflip, a new persistent search service that focuses on a simple question:
what are you interested in? Pressflip works around the clock to find you interesting stuff, so you’ll always have something to read.
Come give it a try at pressflip.com.
-The pressflip team
Kyle Shank
Matt Kent
Ted Dziuba
